FAQ

We use a print-on-demand and drop shipping model that allows us to create and sell custom products as they are ordered reducing fashion waste.

Yes, Cassidy is very hands-on with everything that we do. Every design is either her own words or design from start to finish.

For products that are not part of the capsule collection, the delivery time is approximately 5 to 14 days. This includes the production time and shipping time.

Yes, you will receive a tracking number once your order is shipped. You can use this tracking number to monitor the progress of your shipment.

If there are any issues with your order, such as damaged items or incorrect sizing, please contact our customer support team. We will assist you in resolving the problem.

Once an order is placed, it cannot be canceled or changed. Every order is made specifically for you. However, if you notice an error in your order details, please contact our customer support team as soon as possible, and we will do our best to assist you.

Our capsule collection ships directly and will ship 3 business days after your order is received.

Your preorder will ship within 30 days of placing your order.

You can reach our customer support team by contacting us at itsanafro.info@gmail.com

Yes, we handcraft hair and body oils that we are very proud of. Our oil can be used as a pre-poo, oil treatment, scalp oil, or even added to your favorite routine.

Please email us, we would love to hear from you and see how we can work together.